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The Team Lead is responsible for supporting the management team in all aspects of the business in order to maximize sales and profitability through exceptional customer service.
As a Team Lead, you must be committed to maintaining high professional standards in the areas of sales performance and customer service. The Team Lead will demonstrate and uphold the commitment and vision of our rapidly-expanding marketing firm.
Responsibilities of the Team Lead:
- Demonstrate a customer obsessed selling culture and build brand loyalty through excellent product knowledge.
- Interact face-to-face with customers at on-site marketing campaign to create a positive brand experience.
- Assist the Assistant Manager to achieve sales targets in conjunction with the achievement of individual sales goals established.
- Maintain professional standards in customer service and client relationships.
- Participate in daily training sessions and marketing campaign meetings.
- Contribute to a positive and energetic environment that fosters creativity and growth.
- To be fully engaged in driving all sales and new product launches.