National Church Residences

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Supportive Housing-Employment Coordinator

at National Church Residences

Posted: 10/10/2019
Job Reference #: 13528

Job Description

  • Job ID
    Regular Full-Time
    Location : Address
    Commons At Grant
  • Overview

    To act as a positive role model by partnering with tenants to develop activities and services which lead to work. Job duties include Resource Room monitoring and management, tracking outcome performance measures in accordance with funding To coordinate workforce readiness curriculum for program participants via classroom instruction, assist with job placement for program graduates, and assist with resume' construction and development for both internal and external customers.


    • Assist tenants to identify skills and develop positive growth toward employment; create with tenants a plan to achieve their employment goals.
    • Identify with each tenant the steps that lead to work and with team, create ways to motivate the tenant to complete these steps.
    • To complete the necessary assessment and intake paperwork for each tenant upon referral within one week. (Individual Employability Plan).
    • To keep information updated on a quarterly basis in individual files, and resumes' should be updated as needed.
    • To keep applicable Quality Assurance standards as outlined, and each tenant that has been noted on log sheet, or noted in the past must have a completed case file.
    • To make any referrals as deemed necessary or appropriate for program participants after referral and assessment.
    • To maintain ongoing communication with case managers of the status of tenants referred for assessment and follow up as needed.
    • To assist with the program outcome goal of 20%of tenants to be employed who exit the permanent supportive housing program via Housing of Urban Development (HUD) funding requirements.
    • To submit monthly reports of tenants who are employed and reside at the property.
    • To cultivate new relationships with employers for placement of unemployed tenants residing at the property, and National Church Residences Workforce participants.
    • To coordinate on site interviews for tenants, and the Workforce participants.
    • Work with blended management team members, design and implement daily activities that promote recovery, employment and personal growth.
    • To maintain contact with appropriate Healthcare Division personnel, as well as other employers (new) not use the same employers for each on site interviews, and schedule them in a timely manner to correspond with outcome performance standards via COWIC (WIA) and HDD/Nationwide objectives.
    • To institute a monthly job club review for Workforce participants and the tenants.
    • To coordinate the official training calendars for the Workforce Program with the Intake Coordinator.
    • To attend job fairs and participate as needed with appropriate Workforce participants and the tenants.
    • To attend any identified SCOTI training as needed or designated Central Ohio Workforce Investment meeting if needed.
    • To submit monthly logs (Employment Resource Center) and Workforce logs by the 5th of each month.
    • To keep proper records on case management and/or other activities as instructed by Director of Supportive Services and Team Leader. All records should include follow-up.
    • To insure that applicable standards for program evaluations and reporting standards are maintained (Workforce, Nationwide report).
    • To arrange job fair attendance in advance with residents, participants signed up in advance and provide transportation as needed.
    • To coordinate and communicate with all staff as needed for collaboration, information, status update on an ongoing basis.
    • To assist with obtaining and maintaining standards to meet applicable monitoring and accreditation standards (CARF, etc)
    • To provide onsite basic computer skills training for internal and external participants. To develop curriculum as need to offer more advanced training when applicable.
    • Attend all required training to ensure individual and professional growth.
    • The above statements describe the general nature and level of work being performed in the job. They are not
      intended to be a 100% exhaustive list of all duties, and indeed, additional responsibilities may be assigned, as
      required, by management.


    1. To have an understanding, appreciation and commitment to the mission and philosophy of NCR and the Commons at Grant.
    2. Strong verbal and written communication skills
    3. Basic math and analytic skills
    4. Strong organizational skills.
    5. Basic computer skills (word processing, spreadsheet, database).
    6. To be skilled in conflict mediation and negotiation.
    7. To be able to demonstrate clear, professional boundaries.
    8. Ability to work in a team environment.
    9. Ability to act in a professional manner.
    10. Understanding of low-income and homeless individuals and their specific needs.
    11. Knowledgeable about crisis prevention, intervention and resolution techniques and should be able to match such techniques to particular circumstances and individuals.
    12. Ability to achieve expected results with tenants.
    • Bachelor's Degree in related field preferred.
    • Minimum of 2 years experience working with homeless and/or low-income population
    • Employment services experience required minimum of 2 years.
    • Any equivalent combination of experience, training and/or education approved.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.