JPMorgan Chase & Co.

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Cyber Forensics Operations and Administration Analyst

at JPMorgan Chase & Co.

Posted: 6/30/2018
Job Status: Full Time
Job Reference #: 180063217

Job Description

As an experienced professional in our Cybersecurity & Technology Controls (CTC) organization, you're equally committed to watching over our data today, as well as finding innovative new ways to protect it in the future. To do that, you'll be part of a highly motivated team laser-focused on analyzing, designing, developing and delivering solutions built to stop adversaries and strengthen our operations.  You'll take the lead on incident response, risk reviews and vulnerability assessments, identifying threats, all of which ladder up to driving and selecting cost-effective solutions. You'll deploy best practices, new policies, and emerging trends to strengthen our strategic roadmap. You'll keep management, executive directors, managing directors and stakeholders in the loop. As part of JPMorgan Chase & Co.'s global team of technologists and innovators, your work will have a massive impact, both on us as a company, as well as our clients and our business partners around the world.
The Digital Forensics & Analytics Services (DFAS) team is seeking an Operations and Administration Analyst.  As part of this role, the Analyst will ensure that the broader DFAS team has the resources and capabilities to carry out its mission.  The Analyst will be responsible for maintaining the DFAS team's procedures and internal controls, managing the team's risk profile and driving process improvement.  The Analyst will also drive technology projects, working with stakeholders external to the DFAS team.
Your responsibilities will include:
  • Managing the team's risk and controls profile, including partnership with Product, Technology & Governance teams during Regulatory, Audit and Client engagements
  • Working with business process owners to interpret, analyze and create business requirements
  • Collection, aggregation, and analysis of data to evaluate process improvement opportunities and drive business decision-marking
  • Manage the creation, maintenance and review of the team's policies and procedures
  • Analyzing business processes, identifying areas for improvement, and driving those improvements to completion
  • Vendor management to include delivery management responsibilities
  • Working in partnership with the management team and Cyber Security leadership to define key reporting requirements
  • Finance and budgeting


  • Undergraduate degree in Computer Science, MIS, or related discipline preferred
  • 3 years of experience in Cybersecurity or related Legal, Privacy or Technical fields
  • Experience with implementation of technology controls, coordination of activities for audits and assessing an IT controls environment.
  • Experience managing vendor engagements
  • Experience managing technology projects end to end
  • Understanding of software development practices and Agile development methodologies
  • Aptitude to learn new technologies based on dynamic requirements.
  • Advanced proficiency in Excel and PowerPoint 
  • Strong attention to detail and analytical skills 
  • Strong focus on customer service and quality 
  • Excellent verbal and written communication skills 
  • Flexibility to multi-task in order to meet deadlines 
  • Experience managing confidential data with the utmost discretion 
  • Ability to anticipate, prioritize and quickly advance key projects
The Cybersecurity & Technology Controls group at JPMorgan Chase aligns the firm's cybersecurity, access management, controls and resiliency teams. The group proactively and strategically  partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group's number one priority is to enable the business by keeping the firm safe, stable and resilient.
We are looking for multi-disciplined forward-looking technologists like you with diverse backgrounds and experiences including in areas such as cybersecurity, big data, machine learning risk management and controls, compliance and oversight, cloud security.
Tech at JPMC
When you work at JPMorgan Chase & Co., you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech companies. In 14 technology hubs worldwide, our team of 40,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world. 
At JPMorgan Chase & Co. we value the unique skills of every employee, and we're building a technology organization that thrives on diversity.  We encourage professional growth and career development, and offer competitive benefits and compensation.  If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you. 
Ready to use your expertise and experience to drive change?  Apply today.

This position is anticipated to require the use of one or more High Security Access (HSA) systems.  Users of these systems are subject to enhanced screening which includes both criminal and credit background checks, and/or other enhanced screening at the time of accepting the position and on an annual basis thereafter.  The enhanced screening will need to be successfully completed prior to commencing employment or assignment.