Cox Communications

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Part Time Lot Operations Coordinator II

at Cox Communications

Posted: 3/8/2019
Job Status: Part Time
Job Reference #: 1817594

Job Description

This position is responsible for providing customer service, processing paperwork, assisting with scheduling, and supporting other administrative functions for the lot operations department.

 

Job Responsibilities:


• Perform basic data entry into the AS 400 computer system as needed.  
• Maintain constant communication with commercial accounts department, customer support team, quadrant and account coordinators, supervisors, and other auction personnel to ensure effective coordination of lot operations activities.   
• Answer phones, provide support to lot operations employees, and provide excellent customer support.
• Respond to customer requests for assistance and ensure timely resolution.
• Support manager in the coordination of departmental scheduling, working with temporary agencies, serving as point of contact and recording employee absences, etc.  
• Process all lot operations department paperwork.  Forward all invoices and items to be posted to the appropriate areas in a timely manner.
• Assist in the coordination of sale day line-up and execution of sale day activities (i.e., drive, assist customers in locating vehicles, etc.).  
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.  Actively participate in support of all safety activities aligned with Safety Excellence.
• Perform other duties as assigned by management.

 



Qualifications

  • High School Diploma or equivalent preferred
  • 1 – 3 years customer service experience required.  Previous clerical or administrative experience preferred.
  • Effective communication skills required.
  • Good problem-solving and organizational skills required.
  • Ability to operate general office equipment (i.e., copier, fax machine, etc.).
  • Good computer software skills required.
  • Ability to sit or stand for prolonged periods of time. 
  • Ability to perform repetitive data entry tasks; manual dexterity. 
  • Vision abilities required include close, distance and depth perception.